Software Europe pride themselves on the inherited support service principles they gained from the mainframe environment and have now applied this to the next generation of software-as-a-service solutions. This understanding of reliability and client relations separates our company and solutions from any other offerings in the market today.
We offer office hours support for all enquiries and high-level emergency system support is available around the clock, every day of the year.
Our customer base is strong and loyal with many utilising more than one of the solutions from our product portfolio, with many reporting both time and monetary savings.
What our customers have to say:
| “We feel that we have more control now for all of our supplier contracts & agreements and we can instantly look at contract data (and the information/notes against each one) when we approach renewals to review costs, SLA’s and terms & conditions.” | |
Rob Holmes, IFDS |
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| “Software Europe asked us what we wanted rather than telling us what we needed…and then made it happen.” | |
Graham Slayford, NHS Purchasing Consultant |
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| “framework is easy to understand, easy to navigate through and I can easily configure the system to add more fields when required. framework gave us confidence that we had all our Contract information in one place & that we can control user access.” | |
| Richard Steele (Commercial Accountant to Customer Affairs), Apetito Ltd |
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"Having led the procurement of framework & had many dealings with Software Europe, I have seen a professional relationship develop between the two that I hope continues for the remainder of the contract & after." |
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Gary Williams, Office for National Statistics |
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